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12:00-1:45pm.   Most of us would agree that delivering difficult messages, handling underperformers or passing on bad news is something we try to avoid or put off delivering because it's not easy to do. We are afraid of the consequences or simply feel uncomfortable in front of certain people.
The 3 golden rules when dealing with difficult situations. Tips on how to deliver bad news. 7 steps to approaching a difficult conversation. A basic technique that is used in the face of any objection.
First 15-20 minutes is for networking
Sandwiches and beverages included


The American Chamber of Commerce in HK
1904 Bank of America Tower
12 Harcourt Road

Central, Hong Kong

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