Lunch & Learn Workshop: Dealing with Difficult Conversations
12:00-1:45pm. Most of us would agree that delivering difficult messages, handling underperformers or passing on bad news is something we try to avoid or put off delivering because it's not easy to do. We are afraid of the consequences or simply feel uncomfortable in front of certain people.
The 3 golden rules when dealing with difficult situations. Tips on how to deliver bad news. 7 steps to approaching a difficult conversation. A basic technique that is used in the face of any objection.
First 15-20 minutes is for networking Sandwiches and beverages included
The American Chamber of Commerce in HK 1904 Bank of America Tower 12 Harcourt Road Central, Hong Kong