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8:00-9:30am.  Claims Management processes may be mature enough in Asia, new challenges are appearing with the focus given by insurers on customer experience, new fraud mechanisms or regulatory changes that pressure operating costs. Claims Management will therefore be one of the spearheads used by insurers to optimize their operating model and loss ratio.
With a view to assess through experts' eyes the maturity of Claims Management in the region, Sia Partners organized an industry survey and intends to share the lessons learnt, with a view to provide a 360° panorama of:
The Claims Management maturity in Asia; The hot topics and priorities identified by Claims experts for the coming years; The challenges to undertake tomorrow.
Group bookings available online for AmCham Members - bring up to 5 guests with one convenient registration!
First 15-20 minutes is for networking
Light breakfast included
Hosted by the I nsurance & Healthcare  Committee

Location

The American Chamber of Commerce in HK
1904 Bank of America Tower
12 Harcourt Road

Central, Hong Kong

http://bit.ly/AmChamOffice

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