Breakfast & Learn Workshop: How to Connect with Your Customers and Increase Your
First 15-20 minutes for networking light breakfast included
Ever have problems communicating and connecting with certain customers? Not sure how to approach some tough customers? Why do some tactics work with some customers but not others?
This informative seminar will deliver a systematic framework to build better relationships with customers. We will use Extended DISC®, a tool that identifies people's main behavioral styles. The purpose is to facilitate interactions with people so that one can more effectively communicate and influence customers.
T he system can also be used with not just customers, but also bosses, peers and team members.
What you'll learn:
Develop an understanding of the different individual behavioral styles using Extended DISC® framework
Learn how to identify the styles of other people Learn how to adjust your style for improved communications Understand what motivates different styles of people Learn how to interact with different styles in a sales situation
The American Chamber of Commerce in HK 1904 Bank of America Tower 12 Harcourt Road Central, Hong Kong