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Emails are a fact of life, some of us love them, some of us hate them, and nearly all of us spend a huge amount of our time dealing with them. Email is a wonderful tool for communication when used well, but it also has the potential to confuse, annoy and even damage relationships with the receiver.
The aim of this workshop is to help participants inject tact, concern and appropriate language in their emails.
The objective of the session will be to have participants set structural models of emails against familiar situations using a range of words and expressions which soften responses and follow good language etiquette.

In this workshop, we will discuss:
  General Readability
Language Etiquette Model Structures Layout Email Etiquette, the do's and don'ts


The American Chamber of Commerce in HK
1904 Bank of America Tower
12 Harcourt Road

Central, Hong Kong

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