Everyone knows the dread of being on either end of a difficult conversation. Truth is they’re unavoidable and often of high importance. Whether it’s with your boss, your spouse, or your peers, learning how to navigate a tough conversation is the first step to improving your relationship skills.
Come learn about the intricacies of both the spoken and unspoken, while picking up a new set of strategies to use in future conversations. And the next time you find yourself in a difficult conversation, you’ll find yourself approaching it with confidence and ease!Session Outline (1.5 hours) :
Who Should Attend?
- What is a Difficult Conversation - Perceptions, Definitions, and Consequences
- The Components of a Difficult Conversation - Recognizing the Patterns
- The Aftermath - What Next?
Senior Executives, Function Heads, Senior Managers who want to crash through their current glass ceilings and “up one tier” by refining on the very basics. “If you keep doing what are doing, you will keep getting what you are getting.” If you want more - learn more, know more, “be” more, this is the session for you.