Thanks for your interest in the Ruder Finn Workshop on Supercharging Organisational Performance on Friday 22 September. Due to very high levels of interest, we are unfortunately unable to accept additional registrations as we are at venue capacity. However, the Ruder Finn team is happy to present the AmCham content to you in a 1:1 session at your office. Please email and/or and the consultancy will be in touch with you immediately.

The event is sold out, please refer to above if you would like to register.

Among the traits that improve individuals negotiation abilities, emotional intelligence is in a league of its own” – The Personality Traits of Good Negotiators, August 2017, Harvard Business Review

Global communications firm Ruder Finn delivers high-impact Skills Workshops in the areas most relevant to business today. The consultancy team will preview their newest courses in Advanced Negotiation Skills, Emotional Intelligence and Non-Verbal Communications for AmCham audience in Hong Kong. Over an informal lunch, attendees will experience the highlights of Ruder Finn’s 2018 Skills Workshops designed to help businesses win in today’s complex commercial environment.

"Ruder Finns Negotiation Skills Workshop was innovative, thoughtful and provocative. Highly recommended for anyone navigating complex, challenging situations and seeking to negotiate positive outcomes” - Fortune 50 Financial Services Client

In every business situation, three elements are (almost) always present – the need to meet, communicate and negotiate with other people. Understanding the science and art of these dynamics are invaluable business and life skills. AmCham guests will see how Ruder Finns full-day Workshops empower attendees, resulting in:
  1. New insight into negotiation dynamics
  2. Dramatically improved negotiation skills
  3. Powered-up knowledge of EQ/emotional intelligence
  4. Deep understanding of non-verbal communication

The Non-Verbal Communications Workshop was one of our most valuable recent training sessions. Our team members learned a lot: we were fascinated by how much is said non-verbally and how to understand and influence this silent conversation” - Top 5 Global Automotive Client

Led by Charles Lankester, EVP of Ruder Finn’s Global Reputation Management Practice, this will be a lively, engaging, example-led session. Recently named Professional of the Year 2017 by the Asia-Pacific Association of Communications Directors, Charles has advised clients including Coca-Cola, Prudential, GE and the Governments of Hong Kong, Singapore and the United Kingdom.


12 PM - 12:30 PM
Registration and networking over lunch begins
12:30 PM - 12:35 PM
Presentation begins. Introduction of topic and speaker
David Ko, Managing Director, RFI Asia
12:35 PM - 12:50 PM
Making an Impact Without Saying a Word
Preview of 2018 Non-Verbal Communications Skills Workshop
12:55 PM - 1:05 PM
The New Rules for Success
Preview of 2018 Negotiation Skills Workshop
1:10 PM - 1:30 PM
Q&A from Guests
1:30 PM - 2 PM
Lunch and networking


  • Charles Lankester (EVP, Global Reputation Management Practice at Ruder Finn Asia Ltd)

    Charles Lankester

    EVP, Global Reputation Management Practice at Ruder Finn Asia Ltd

    BSc Hons (Psychology)

    Recently named 2017 Professional of the Year by the Asia-Pacific Association of Communications Directors, Charles brings 25 years of business experience to client assignments. He has represented organisations including Coca-Cola, Prudential, Roche, the White House and the Governments of Hong Kong, Singapore and the United Kingdom. Understanding that we all transmit information non-verbally in social and business environments, Charles helps clients understand what others are saying without speaking and how to get what they want without asking. Dynamic, inquisitive, focused and outcome-driven, he has held leadership positions at many of the world’s most respected communications firms working in Europe (London) and Asia-Pacific (Hong Kong, Singapore, China and South Korea). Widely published and quoted in the business and marketing media, Charles is a regular speaker on the evolution of communications, specifically the opportunities and threats posed by the new digital environment. Bringing quick-thinking, insight and practical counsel, he advises clients on strategy and support as they manage reputational opportunities and risks.

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Member Price Free
Member Price (Pay at the door) HKD 100
Standard Price HKD 100
Door Price HKD 180

Cancellation Policy

•    All cancellations must be notified in writing at least two working days prior to the event, or six working days prior to the conference. No-shows will be charged
•    When Typhoon 8 (or above) or Black Rainstorm Signal is hoisted, all events will be cancelled